Privacy Policy

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Company or carrier name
• Business and contact information
• Truck, equipment, and dispatch-related information
• Other information you voluntarily provide to us

Communication Information

We may collect and retain information contained in communications between you and Wheels 24, including SMS messages, emails, phone communications, inquiries, and other correspondence.

Website and Usage Information

We may collect information about how you interact with our website, including IP address, browser type, device information, pages visited, and other technical or usage information.

We may use the information we collect to:

• Provide and manage our truck dispatching services
• Find and coordinate loads and communicate with brokers, shippers, and other transportation partners
• Respond to inquiries and service requests
• Communicate with you regarding your account or services
• Send service-related notifications and updates
• Send promotional or marketing communications when you have provided appropriate consent
• Improve our website, services, and customer experience
• Maintain business records and protect against fraud or misuse
• Comply with applicable laws and legal obligations

If you provide your phone number and expressly opt in to receive SMS messages from Wheels 24, you may receive messages related to our services, dispatch updates, account notifications, load-related communications, customer support, and, where separately permitted, promotional or marketing communications.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

By opting in to receive SMS communications from Wheels 24, you acknowledge that:

• Messaging frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• You may reply HELP for assistance.
• Consent to receive SMS messages is not a condition of purchasing services.

For additional information regarding the use of our website and services, please review our Terms & Conditions.

Wheels 24 does not sell or rent your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

We retain personal information for as long as reasonably necessary to provide our services, maintain business and communication records, satisfy legal or regulatory obligations, resolve disputes, and enforce our agreements.

The length of time information is retained may vary depending on the nature and purpose of the information.

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction or updating of inaccurate information
• Request deletion of certain personal information
• Opt out of marketing communications
• Opt out of SMS communications by replying STOP
• Request information regarding how your personal information is used or shared

To make a privacy-related request, please contact us using the information below.

Our website may contain links to third-party websites, platforms, or services. Wheels 24 is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

Our website or third-party services used on our website may use cookies, analytics tools, pixels, or similar technologies to help operate the website, understand website usage, improve performance, and enhance the user experience.

You may be able to manage certain cookie preferences through your browser settings.

Our services and website are intended for businesses, carriers, owner-operators, fleet operators, and other adults. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

When changes are made, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, your personal information, or our SMS communications, please contact us:

Wheels 24
1500 N Grant St Ste R
Denver, CO 80203
United States

Head Office: (719) 501 0384
Phone: (346) 781 0343

Email: info@wheels-24.com

Website: Wheels 24 — Truck Dispatch